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Activation failure

Andy Demetriou's Avatar

Andy Demetriou

17 Apr, 2013 01:15 PM

We purchased 2 additional licenses yesterday and we can't get them to work. Can someone please help? Error code 5008

  1. Support Staff 1 Posted by Rick Holland on 17 Apr, 2013 01:23 PM

    Rick Holland's Avatar

    in future please email: [email blocked]

    I show you got one license at 8:17am?

    copy & paste, you are mistyping it

    5008 (Formerly 100) The License ID or the Password was not validated by SOLO. Make sure the user has a valid License ID and Password or they are typing them in correctly when activation.

  2. Rick Holland closed this discussion on 17 Apr, 2013 01:23 PM.

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